so, i mentioned a while back that my jonathan adler custom pillow still wasn't in. after i blogged about that, one of their customer care folks found my complaint and contacted me about the pillow. he was SO nice and SO apologetic about it taking so long, and eventually we figured out that when they contacted me about the other item i ordered, my pillow order was completely erased! sooo, long story short, the pillow has been re-ordered.
i just figured i'd have to wait a bit longer, but today i received a surprise in the mail! an "i'm sorry" care package from jonathan adler. allll kinds of goodies to make me a happy kristen. oh so happy. look!
i love their packaging:
happy colorful presents!
kissing fishies salt & pepper shakers:
yay for unexpected presents in the mail! that says a lot about their customer service. those fish are so cute!
ReplyDeleteLove the salt and pepper shakers! Maybe I'll have to order something in hopes that my order gets misplaced!
ReplyDeleteLove love the kissing fish. very nice blog, you've inspired me :) I'm redoing my house and we have super ugly kitchen cabnits, i saw one where you made bathroom cabnits look like dark wood. beautiful. now i just need to find someone to do it for me. (i live in canada). Anyways...
ReplyDeleteCan't wait to see what the pillow looks like
yes, they have excellent customer service! damen (the guy i'm dealing with) is SO nice and i kind of think we should be friends now. just an idea.
ReplyDeleteWow! Just when I thought I couldn't Love J.A. anymore! That's so nice to see.
ReplyDeletei know! that's what i was thinking. my love has been renewed (not that it ever left).
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